What is Smart Batch Studio?

Smart Batch Studio is the centralized workspace for managing all batch-related operations within the system. It provides end-to-end visibility and control over every batch triggered, enabling users to efficiently create, monitor, and manage high-volume communications across channels.

From a single interface, users can initiate new batches, track their progress, and ensure seamless execution of both physical and digital communications.

Creating a New Batch

To create a batch, navigate to the Smart Batch Studio and click on the “New Batch” button located at the top-right corner.

The platform supports two primary batch types:

1. Hybrid Mail Batch

2. Batch Jobs (Batch Processing Jobs)

Hybrid Mail Batch

A Hybrid Mail Batch acts as a bridge between physical mailing and digital communication workflows.

It enables organizations to:

• Generate documents digitally
• Route them for physical printing and dispatch
• Maintain visibility and control within the system

This ensures that even traditional print communications are managed with the same efficiency and tracking as digital channels.

Batch Jobs

Batch Jobs are designed for executing bulk communication processes across multiple channels. When creating a Batch Job, users can choose from the following job types:

a) Quick

Used for regular batch processing scenarios where predefined templates and data sources are utilized to generate communications.

b) On Demand (Forms, Emails, Calls, and SMS)

Enables real-time or trigger-based communication generation.

c) Standard

Designed for controlled and governed batch processing, Standard Batches provide enhanced operational features such as:

• Approval Workflows – Ensure batches go through necessary validation and authorization steps before execution
• Scheduling – Plan and automate batch execution at specific dates and times
• Proofing – Review and validate output before final processing to ensure accuracy and compliance

 

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