Viewing all Phone Call Templates

Viewing all Phone Call Templates

ACCESS PHONE CALL TEMPLATES CREATED IN THE SYSTEM

To view/access all the Phone call Templates created for your team in the system, follow these steps:
  1. Go to the menu option on the left-hand side of the screen.
  2. Click on "Design System" and then select "Short Messages".
  3. Click on the "Voice Message" button and you will now be able to see a list of all the Phone call templates created in the system that are associated with your team.
To filter/search for a specific Phone call Template using the Side Bar:
  1. On the Short messages page, click the "Search" button on the right-hand side of the page.
  2. Once clicked, a Side bar appears, where you can search for the Phone call templates based on the name, categories, tags and status of the Phone call template.
  3. If you have publishing privileges, you can also see the list of Phone call templates that are awaiting your approval by clicking on the checkbox "Waiting for Approval".

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