Report a Problem

Report a Problem

To report a problem when encountering issues in the system, adhere to the following steps:
1. Navigate to the Support option in the left-hand side menu on the home screen.


2. Access the Support page, which offers assistance options including Report a Problem, Create a Request, Get Help, and FAQs. Click on the "Report a Problem" button and a window will appear for defining the problem.


3. In the "Subject" field, provide a concise title for your issue and under "Description," articulate your problem with pertinent details such as the module affected, replication steps, and any other crucial information aiding issue resolution.


5. Specify the service encountering the problem and set the priority level (high, low, or medium).


6. Optionally, attach supporting screenshots by either clicking to upload or dragging and dropping them.


7. Conclude the process by clicking on the "Submit" button.

    • Related Articles

    • Create a Request

      To Create a support request, follow these steps: 1. Go to the Support option in the left-hand menu on the home screen. 2. Open the Support page, which provides assistance options like Report a Problem, Create a Request, Get Help, and FAQs. Select the ...

    • Adding Dynamically populated Tables

      Dynamic tables serve as interactive components within documents, dynamically altering their content in response to user interactions or modifications in data. Widely employed across various domains including data management systems, financial ...

    • Document Settings

      The Document Settings section, accessible from the left-hand menu, enables you to manage key aspects of your document, including its display name, tags, PPI, font family and size, document summary, as well as options to make the document accessible ...

    • Creating Nested Dynamic Tables Using Variable Relationships in Perfect Doc Studio

      In Perfect Doc Studio, you can create Nested Dynamic Tables by establishing relationships between two entities in the variables section. This setup allows the variables of one entity to be linked with those of another, enabling tables to dynamically ...