Publishing and Approval in SMS Templates

Publishing and Approval in SMS Templates

The system has three User roles, each with specific privileges. Administrators can solely view and manage the system configurations. Designers have the authority to create email templates and submit them for testing and approval. Publishers, on the other hand, are responsible for approving the tested email templates before making them available for production use. 


For sending the SMS template to Approval and Publishing, follow these steps:

1. After completing designing the template, hover over to the top right corner of the page and click on the "Version" button. Select "Send for Testing" from the drop-down list.



2. This will open up a model to choose between the available channel options. Choose SMS and click on the "Send for Testing" button.


Note: A Designer will not have the privilege of Testing and approving the template , unless or until the Publisher himself sends the document for Testing.

3. Now click on the Version button once again and select "ENVS" which will show us versions awaiting for approval. Click on "Request for approval" which can be found on the top-right corner of the page. 



4. This will open up a model to choose between available channels like it did while sending the document for testing. Repeat the same here by selecting the SMS Channel and click the "Request for Approval" button.

5. Once the testing is completed, the same process is repeated again for publishing the document where the Publisher approves the template by clicking the "Publish" button and the document is made available for production use.




Info: Publisher can also see the list of documents that are awaiting approval by clicking on the checkbox "Waiting for Approval".

VIDEO DEMO:


    • Related Articles

    • Publishing and Approval Process in Email Templates

      The system has three User roles, each with specific privileges. Administrators can solely view and manage the system configurations. Designers have the authority to create email templates and submit them for testing and approval. Publishers, on the ...
    • Viewing and Searching SMS templates

      ACCESS SMS TEMPLATES CREATED IN THE SYSTEM To view/access all the SMS Templates created for your team in the system, follow these steps: Go to the menu option on the left-hand side of the screen. Click on "Design System" and then select "Short ...
    • Editing SMS Content

      For Editing an existing SMS template, follow these steps: 1. Go to the SMS Templates page and select the SMS template to edit by hovering over it. 2. Once selected, position the cursor in the editor at the desired location and perform the edits. 3. ...
    • Searching Phone Call Templates

      To filter/search for a specific Phone call Template: Go to the menu option on the left. Click on Design System, select "Short Messages". Click on the Voice Message button to view the list of all the available Phone call templates. On the Voice ...
    • Search Document Templates

      SEARCH DOCUMENTS To search for the list of document templates in the system, follow the steps below: 1. Go to the "Design System" section from the main menu. 2. Click on "Documents". 3. On the documents page, you can see the list of all the templates ...