Best Insights: Short Messages

Within the Short Message's Dashboard page, the left side displays the Consolidated stats for Short messages generated in the system over 7-day periods. Users have the option to choose a date range limited to the past 7 days, allowing them to access statistics for all short messages generated within that specific week.

Note: The information presented here has no impact on or alteration to the consolidated statistics displayed on the right-hand side of the Dashboard section, which covers a one-year timeframe.

The Short Messages features two primary categories at the top: Publishing, Testing & Draft. Each of these categories presents Short Messages statistics corresponding to the selected filtered range.

1. Published: This category on the dashboard displays short message templates that have been officially published in the system.
2. Testing: This section on the dashboard shows short messages generated using Testing APIs.
3. Draft: This section on the dashboard lists short messages that are currently in the draft stage. 
   

Adjacent to this section, there is a dropdown menu that allows you to choose and examine a specific team's Short Message templates by selecting that team from the dropdown options.

Upon filtering data for a specific week within the designated period, explore the pertinent statistics situated below the date range section. This area provides insights into the total count of Short Messages activated within the system, categorized based on the triggering mode—be it WhatsApp, SMS, or Phone calls.

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